We are looking for a Support Agent (Swedish Native) to join our Contact Center team in our Amsterdam office. As a Contact Center Agent, you answer questions from our Swedish customers about the Nmbrs® software. You are the person on the inside that makes sure they don't feel lost in a sea of what Nmbrs® has to offer.
Who we are
Nmbrs is a tight-knit family full of hard-working, passionate and dedicated professionals.
We develop a cutting-edge SaaS (Software-as-a-Service) that provides our customers with the efficiency and control they need to give their employees the best possible HR and payroll services.
You will be part of the Contact Center team, consisting of a group of 14 enthusiastic young people! This team helps our customers with their questions about Nmbrs® software. You will keep an eye on incoming emails and calls and make sure customers get the answer they need.
In this team, you will:
Don't worry if you don't know anything about payroll or HR yet! That isn’t the case for most people. During your first month at Nmbrs®, you will be assisted by a buddy. In this onboarding period, you learn all the ins and outs about our product. Workshops are also given throughout the year by experienced colleagues to increase the knowledge of support staff.
Tools: Kaizo, Talkdesk, Zendesk, WalkMe and Jira
Annual salary gross range: €29.800-€33.700